Heads and Tails Photography Contract

Heads and Tails Photography

PO Box 1671, 

Crossfield, AB

T0M 0S0

Terms and Conditions

A. Session Fees

Client agrees to pay photographer the pre-determined retainer fee within 48 hours of receiving contract. This deposit can be paid by cash at my studio, email money transfer to info@headsandtailsphotography.com, or by credit card. This is a non-refundable retainer fee that goes toward your session. The balance is due at the time of the session. The session fee covers the time and talent of photographer, basic retouching and creative editing of images, as determined by the photographer, and images to be downloaded by client from www.headsandtailsphotography.com. Additional prints or digital images may be available for purchase.

B. Location Costs & Fees

Travel to outdoor locations within Crossfield, Airdrie, Calgary and a 15 minute radius is included with the session fee. Travel to other locations is welcome and encouraged including Banff, Edmonton, Red Deer, Lethbridge, etc. Please inquire for additional costs associated with travel to these locations.

C. Retainer Fee

A retainer fee is required in order to complete all session bookings and must be paid by cash, credit card, or e-transfer to info@headsandtailsphotography.com in order to guarantee your session date and time. 

D. Rescheduling

If an illness, family emergency, or unexpected situation prevents a photo session from taking place, client may reschedule their session by giving me at least 12 hours notice. Session must be rescheduled to a new date within 48 hours of the appointment time and retainer will be applied to rescheduled session. Should client fail to give 12 hours notice, miss the session, or decide to completely cancel the shoot, the deposit is forfeited and will not be refunded or applied to future sessions. Photographer reserves the right to reschedule due to illness, weather, equipment malfunction, or other circumstances beyond their control and retainer  will be applied to a future session.

E. Re-shoots / Refunds

Re-shoots are determined at the discretion of the photographer. Re-shoots and refunds will not be given for poor choice of clothing, make-up, hair or weather related issues, failure to cooperate, mood, facial expressions, or by not following the recommendations of the photographer.

F. Gift Certificates

Gift certificates are available to purchase in the dollar increment of your choice and amounts can be applied to session fees and product purchases. Please note that gift certificates cannot be used to pay session deposits and there is no cash value (change will not be given). 

G. Editing, Gallery Proofs and Digital Downloads

Image editing and retouching will be completed at the photographer's discretion in the style of current portfolio of images available on the Heads and Tails Photography website and Facebook page. Advanced retouching is available for an additional fee.

Lightly edited proofs of the best pictures (as determined by photographer) will be shown to you through a personalized gallery on my website www.headsandtailsphotography.com within four (4) weeks of the session completion date. You may choose your favourite images from this gallery and any additional editing and retouching will be completed if needed (as determined by the photographer). Be aware that it can take an additional 4-6 weeks to finalize and deliver your final images, depending on the necessary edits. The sooner you choose your favourites, the sooner your photos will be ready. Your proofing gallery will be available for 2 weeks and then automatically expired. If there is a reason that you cannot access your gallery within the 2 weeks, please let me know and additional arrangements can be discussed. If you fail to communicate with me and the gallery is expired before you choose your favourites, there will be a $100 administration fee required for me to reload the images.

Digital images will be made available for you to download from my website (www.headsandtailsphotography.com) and will include a high resolution colour version, a high resolution black and white version, and a low resolution watermarked version for easy upload to social media. The download link will be emailed to you with further instructions. 

H. Archive

After six (6) months, all images will be purged from photographer’s hard-drive, except as needed for promotional purposes at photographer’s sole discretion. Photographer is not responsible for loss or damage to the digital files due to circumstances beyond photographer’s control.

I. Payment

All payments are due in full at the time of the session unless payment arrangements have been made prior to session date. Photos will not be processed until full payment is received in full

J. Digital Images, Print Quality and Damage

Images are edited at Heads and Tails Photography's discretion and delivered proofs will not include all images shot. I reserve the right to edit and release only those deemed creditable as professional in quality and with Heads and Tails Photography's artistic standards. Heads and Tails Photography will never release any unedited images.

Heads and Tails Photography cannot guarantee the quality of the lab chosen for printing and can only guarantee the quality of the prints delivered by photographer. Images printed larger than 8x10 may require additional processing and additional formatting. It is recommended that  larger prints are ordered directly through Heads and Tails Photography to guarantee quality.

Heads and Tails Photography is not responsible for the damage of portraits or DVD's after delivery to the client, including damage caused during transit by Canada Post. Client assumes all responsibility for the safety of all portraits upon receipt.

K. Model Release

Client agrees that all images from this shoot (including those of minor children and pets) remain the property of Heads and Tails Photography and may be used for advertising, display, or any purpose thought proper by Heads and Tails Photography without additional compensation to the Client. Photoshoot will only include members listed in the information gathering form, additional people/pets may be added with prior discussion with photographer and additional charges may apply.

L. Liability

Photographer is not responsible for any injuries inflicted upon any participating parties, either in my home studio or on location. Client(s) will be responsible for their children and/or pets and for themselves and release photographer from any claims against their person or their business. Traveling to and from a photography location is done at your own risk and photographer is not responsible for any injuries obtained during travel.

M. Copyright & Penalty

Heads and Tails Photography retains the copyrights to all images created during client’s session. A print release may be requested with digital files to print portraits for personal use, requirements for this vary depending on the lab you choose to print through. This contract does not allow publication of your portraits (i.e. entering in contests or advertising), selling or altering of your images without the photographer’s written permission. It is illegal to copy, scan, download, share, alter, or otherwise steal any image created by Heads and Tails Photography during client’s photo session. This applies to "sneak peek" images, images posted in an online proofing gallery, blog, and social media including Facebook and Instagram. Heads and Tails Photography will maintain the copyright and would appreciate being credited for the photos when shared via social media. If client steals images via any method listed above, or any other method, client will be invoiced for the cost of EACH digital image client has stolen, at photographer’s current price per digital file.

Note from photographer:  I work very hard to create images that reflect you and your family, while keeping in line with my artistic vision and creativity. I know you will want to share them and include a sneak-peek for that very reason. However, I ask that you simply link back to my website/facebook page instead of right-clicking, saving, and sharing the image via your own page. I hope that you will respect not only my hard work, but the time, money, and dedication that I have put into training and equipment to capture these images for you. Please do not steal them.

N. Session Requests

*No cameras/camcorders or any type of recording device (this includes cell phone cameras) are allowed during the session unless prior arrangement has been made between client and photographer, including a written agreement. The photographer will not continue if there are other cameras or video taping during the session.

*Please do not bring any children/pets not being photographed to the session without prior approval from photographer.

*Please make sure your pet is sufficiently groomed, clean, and hair is trimmed back away from eyes.

*Please be sure to bring proof of vaccinations or recent titre results as they are required before all pet in-studio sessions.

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